Encrypted before relay storage
Care content is designed to be encrypted on an approved iPhone before it leaves the device.
Privacy architecture
Care Relay is being built so the shared service can move care information without holding the keys needed to read it.
This explains the product architecture. A final legal privacy notice will be published before public release.
The encrypted path
A family member checks the source on an approved iPhone.
The app encrypts the care content before it leaves the device.
The service stores and delivers an unreadable encrypted package.
Another approved device decrypts the relay for local use.
Product commitments
Privacy is a product constraint, not a setting added later.
Care content is designed to be encrypted on an approved iPhone before it leaves the device.
The relay service is not designed to possess the keys needed to decrypt shared care content.
The service needs limited account, device, membership and routing information to deliver encrypted packages.
No behavioural advertising, cross-app tracking, data brokerage or third-party analytics SDKs.
Recovery without a back door
Care Relay uses approved organiser devices and a user-held Recovery Kit. StrataLane cannot recreate a lost Recovery Kit or recover readable care content.
Anyone with the Recovery Kit and account access may be able to recover the circle. It should be stored somewhere private and separate from the iPhone.
Clear limits